Get in Touch With Us

Got a question about a free spins offer, spotted something that needs updating, or want to flag a concern about one of the casinos we cover? This page explains how to reach the Online Casinos team and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting in touch. We read every message and aim to respond within two working days, though this can stretch slightly during busier periods. Please include the name of the casino or offer you're asking about — for example, if your question relates to a specific free spins no deposit bonus — so we can route it to the right person straight away.

What We Can Help With

We cover a wide range of topics related to online casinos available to US players, and our inbox reflects that. Common reasons readers write in include:

• Bonus and offer questions — Wagering requirements, expiry dates, or eligible games attached to a welcome bonus or free spins promotion can be confusing. If a term on an offer we've listed — such as Raging Bull's 410% match or Ignition's 300% welcome bonus — isn't clear, ask us before you claim it.
• Corrections and outdated information — Casino offers, licensing details, and payment options change. If something looks wrong or out of date, we want to know so we can check it and update the page.
• Suggestions for future content — If there's a topic, payment method, or casino category you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we prioritise.
• Licensing and safety concerns — If you've come across information suggesting a casino operates without proper licensing, or you have concerns about how a site handles player funds or data, let us know.
• Responsible gambling support — If you or someone close to you is struggling with gambling, mention this in your message. We can point you toward deposit limit tools, self-exclusion programmes, and national support organisations.

What We Can't Do

We're an independent research and comparison resource, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, or verify your identity on a casino's behalf. For account-specific issues — a delayed withdrawal, a locked bonus, or a KYC verification query — the casino's own customer support team is the right first point of contact, since they hold your account details and transaction history. We're happy to advise on what's typical or what to check, but the casino itself has to action any account-level fix.

What Happens After You Write to Us

A real person reads every message — there's no automated reply standing in for an actual response. We aim to reply within two working days. If your query needs input from someone else on the team, such as a licensing check or a bonus terms review, that can take a little longer, and we'll let you know if so.

How We Keep Our Coverage Accurate

Editorial ratings and rankings on interiorfrugalista.com reflect our own research into licensing, payment options, and offer terms. They are never for sale, and no casino can pay to move up the list. Reader feedback plays a real role in keeping that research current — if a bonus expires, a payment method changes, or a licence status shifts, telling us helps keep the page useful for the next person who reads it. If you're weighing up options beyond the free spins offers on this page, our Best Non GamStop Casinos 2026 page covers a related angle worth checking too.

Before You Get in Touch

A few quick checks can save you a round trip:

• Read the bonus terms on the casino's own site before claiming a free spins offer — wagering requirements, maximum withdrawal caps, and eligible games vary by operator.
• Confirm you meet the minimum age requirement for online gambling in your state and that you're physically located within a state where the activity is legal.
• Check the casino's site uses HTTPS encryption before entering any personal or payment details.
• If your question is about a pending withdrawal or account verification, have your casino account details ready — but contact the casino directly for those, not us.

We appreciate you taking the time to reach out. Whether it's a correction, a question about how free spins offers actually work, or a concern about a casino's licensing, your message helps us keep this site honest and useful.